Please review our SHIPPING & RETURNS page for information on our return policy and applicable fees. Pro tip: Explore our website and blog posts prior to ordering! How to (Correctly) Measure for a Hassle-Free Delivery will guide you through the measuring process. Our knowledgeable Customer Support team is also here to assist you!
Please note, our custom, made-to-order upholstery is just that, custom made and just for you! Please understand with the unique nature of custom made upholstery pieces that dimensions may vary up to 2".
We recognize that measuring can be challenging, and we aim to ensure that your delivery proceeds without any issues. Should the items not fit into the entryway of your home or the intended room upon delivery, please be advised that a return shipping fee and a 15% restocking fee will apply. We understand that this may be frustrating, and we are here to assist you throughout this process. If you wish for us to arrange another delivery attempt, please note that any additional fees from the shipping company will be charged to you. We sincerely appreciate your understanding.